For Every Airbrush Artist!

Ready to get involved? Register for free and you won't see any google advertising!

Register

Airbrush tv, paypal and holidays in america -.-

Discussion in 'General Airbrush Tutorials' started by huskystafford, Oct 27, 2017.


  1. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    I am quite confused here so maybe someone will know more...

    I bought one tutorial on Airbrush tv with paypal. When you go to cart and would like to pay, you get warning for paypal:

    Paying with Paypal? IMPORTANT, READ THIS: Please note order processing will be delayed if paying via PayPal (24 to 72 hours). We manually process Paypal orders. Also note that response time will be longer due to U.S. Holidays. If you are paying with credit or debit card, you get access to the video instantly after payment.

    Nothing wrong here, I am gonna wait, no problem.I payed 10/23/2017.
    I went to check few times if I can watch video. No luck. My order is in: pending. Paypal took my money when I made that order. I send mail 10/27/2017 if I am missing something, but I got no response. That's probably more than 12 hours ago.

    I did check if there's some holidays in states, but I was kinda confused, cause there is bunch of stuff written on october -.-

    So you guys maybe know if there is some holiday or something? Maybe I am missing something?

    Thanks for your time.
  2. Mr.Micron

    Mr.Micron Royal pain in the air hose Admin

    Joined:
    Feb 28, 2012
    Messages:
    16,080
    Likes Received:
    11,805
    Trophy Points:
    126
    Location:
    Bloomington,Indiana
    When you say you sent mail to who did you send the mail too Coast Airbrush TV or to paypal?

    There are no Holidays that the banks will be closed for. That is the reason for the Holiday in there I can only assume. But While a lot of places accept paypal most wait until it has cleared their bank prior to given out the requested item due to scams .
  3. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    You have form: contact us on their store.I used that contact form. Their adress is:
    Contact
    Airbrush.TV - Airbrush Action Inc.
    209 Atlantic Avenue
    P.O. Box 438
    Allenwood, NJ
    United States
    08720


    http://www.airbrush.tv/
  4. MarcosD

    MarcosD Mac-Valve Maestro!

    Joined:
    Jul 23, 2013
    Messages:
    761
    Likes Received:
    694
    Trophy Points:
    91
    Location:
    Ushuaia - Argentina
    I didn’t had any issue with them, it took me only 24 hours to get the access paying with paypal!


    Enviado desde mi iPhone utilizando Tapatalk
  5. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    Thanks for response. It is quite weird... Did I missed something? Order is on pending, there's nothing on my video to see. It's blank...
  6. Mr.Micron

    Mr.Micron Royal pain in the air hose Admin

    Joined:
    Feb 28, 2012
    Messages:
    16,080
    Likes Received:
    11,805
    Trophy Points:
    126
    Location:
    Bloomington,Indiana
    I had not even heard of the being when I think Airbrush TV I think of Coast AirbrushTV http://www.coastairbrushtv.com/ which I have never had an issue with and you download it to your own computer, I have all mine back up on dvd.
  7. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    I know Coast AirbrushTV. Their prices are higher cause you buy digital "DVD", which you download on your pc. On other hand Airbrush.tv costs 6 bucks per tutorial and you can watch it online.
  8. Mr.Micron

    Mr.Micron Royal pain in the air hose Admin

    Joined:
    Feb 28, 2012
    Messages:
    16,080
    Likes Received:
    11,805
    Trophy Points:
    126
    Location:
    Bloomington,Indiana
    How many time can you view it? That is why I like Coast Airbrush tv cause I then own it and can watch it many time and go back to it anytime I need too.
  9. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    you have 30 days to see dvd. And you can replay,rewind 3 days from the moment you start watching. If I understand this correctly. This is my first tutorial bought at airbrush.tv. And I didn't see it yet :D
  10. Mr.Micron

    Mr.Micron Royal pain in the air hose Admin

    Joined:
    Feb 28, 2012
    Messages:
    16,080
    Likes Received:
    11,805
    Trophy Points:
    126
    Location:
    Bloomington,Indiana
    Well I hope you get to watch it soon. But as I said there are no Holidays this month that the banks close for .
    huskystafford likes this.
  11. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    This is getting weirder and weirder... I send them another mail via their contact us form. I checked little box - send this mail to yourself also. I pushed send mail and I didn't get anything... The first time I send them mail that box was unchecked. Looks like their send mail form doesn't work...
  12. MarcosD

    MarcosD Mac-Valve Maestro!

    Joined:
    Jul 23, 2013
    Messages:
    761
    Likes Received:
    694
    Trophy Points:
    91
    Location:
    Ushuaia - Argentina
    @Mr.Micron you can watch it as many times as you want it, but only for 30 days. The thing with Airbrush TV is that they have older tutorials, that aren’t available in other places. As Airbrush Action has new owners and they are “fixing” some issues with the ipad app (that is what they told me), it may be possible they’re trying to fix some issues with AirbrushTV too


    Enviado desde mi iPad utilizando Tapatalk
  13. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    End result of my mailing is: 2mails via their site and one direct mail to customerservice@airbrushaction.com. I didn't get any response. :D I'm gonna wait 24 hours and collect my money with paypal if needed... Weird, this is first time ever I am in this kinda situation -.-

    Edit: I did find copy of second mail in my spam folder right now...
  14. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    copy of second mail which I send to them...
  15. basepaint

    basepaint Air-Valve Autobot! Very Likeable!

    Joined:
    Feb 18, 2014
    Messages:
    6,023
    Likes Received:
    6,082
    Trophy Points:
    126
    Location:
    west virgina
    As it's only been 12 hours and the paypal part saids it may take up to 72 hours I would give it till monday and see what happens
  16. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    it was 5 days not 12 hours.I payed 23 of october,today we are 28. But I will wait like you suggested till monday. I got nothing to lose here.

    On the other side, what they are doing is not allowed with paypal. They make paypal users wait for stuff, while if you use visa or similar you get videos instantly. This is against paypal rules. If you do business with paypal, you need to provide the same service for paypal users like you provide for other card users. Waiting 24-72hours is a joke, so users would pay with visa or debet card and not with paypal. And they still take paypal money the same second you press buy. :D
    basepaint likes this.
  17. jord001

    jord001 Air-Valve Autobot!

    Joined:
    Aug 23, 2012
    Messages:
    4,091
    Likes Received:
    2,630
    Trophy Points:
    126
    Location:
    Birmingham UK
    I would just contact paypal and get a refund. Then try somewhere else like coast airbrush.

    Lee
  18. huskystafford

    huskystafford Mac-Valve Maestro!

    Joined:
    Sep 1, 2017
    Messages:
    857
    Likes Received:
    656
    Trophy Points:
    91
    Location:
    Slovenia
    I was thinking to do that in the monday. But I just got mail from Owner/Publisher at Airbrush Action Inc. I send the last mail, before I went to sleep directly to the owner. So this should be fixed in the monday if not sooner.
    jord001 likes this.

Share This Page