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Brand new airbrush sotar 20/20 not working

Discussion in 'Airbrushes' started by Shliosas, Jul 11, 2020.


  1. Shliosas

    Shliosas Young Tutorling

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    I have many airbrush guns, nonames ones, iwata, H&S infinity, Creos airbrush etc never had any problems... but badger is so full of features and invocations that it doesn't even spray water or cleaning solution from the box... i tried everything cleaning soaking ultrasonic etc (its going to trash can)
    HellBird and jord001 like this.
  2. jord001

    jord001 Air-Valve Autobot!

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    I'm unsure of how the sotars a made, I gave mine to a friend who was after one so I just cant remember. Has it got a front end that unscrews? If it has it may be too tightly screwed in. I have an old Thayer & Chandler that wouldn't work and I was told to uncrew the head a little and it started working. If not I hope our resident airbrush Guru @DaveG may pop in to visit and help you out. Failing all that it may be a call to Badger to see if they can help.


    Lee
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  3. DaveG

    DaveG Airbush Analyst Very Likeable!

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    They are pretty simple, but I get the impression that the experience has turned you off to the brush. It happens :mad:
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  4. Shliosas

    Shliosas Young Tutorling

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    its this newer model, and i screw it as tight as fuk and loosen and excrement like that, was fiddling whit it for two days. :)
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  5. Shliosas

    Shliosas Young Tutorling

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    It was sort of a gift bought from US amazon. and i live in Europe. so i dont expect any help from badger.
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  6. Mr.Micron

    Mr.Micron Royal pain in the air hose Staff Member Admin Mod

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    Contact Badger if it is a defect they will fix it for free , Ken is good people and he always does the right thing.
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  7. twood

    twood Detail Decepticon! Very Likeable!

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    Is yours the new style? Mine is older and the nozzle head unscrews from the body. The newer ones have the nozzle head soldered to the body.....
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  8. jord001

    jord001 Air-Valve Autobot!

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    @Shliosas You got it from Amazon, I doesn't matter if you got it from US amazon UK, France, Spain, etc etc. I brought some Wrangler jeans last year from US Amazon and i'm in England. When they arrived they were not what I expected so I sent them back and got a FULL refund inc the return postage back to the US.

    There will be no problem to send them back, no questions asked by them only the problem which you say "faulty" Get it sent back.
    As MrMicron said Ken is proud of his company and has a very good customer service, if you could not send it back for any reason im sure he would get you sorted out.

    Lee
  9. Electric Cat Dude

    Electric Cat Dude Double Actioner

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    That’s unusual for a Badger made product; they’re pretty robust and reliable guns. I’d say contact Badger and explain the problem. They will most likely repair or replace it for free.
  10. Shliosas

    Shliosas Young Tutorling

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    ok guys thank you i will try
  11. twood

    twood Detail Decepticon! Very Likeable!

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    If you give a more detail explanation of what is happening, we might be able to give some pointers or help to get it spraying. They are simple but finicky...
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  12. Shliosas

    Shliosas Young Tutorling

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    ok air is coming but paint or water or anything else does not.
    I contacted badger and they just don't bother to answer i am not surprised :)
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  13. Mr.Micron

    Mr.Micron Royal pain in the air hose Staff Member Admin Mod

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    It isn't they don't bother to answer. Some places are still closed down due to the Covid19 virus and there may only be one person answering emails at this time. Badger is up around the Chicago area which has a high rate of reported cases to the virus.
    I myself am just being able to come back to work after the university shut down in March. So just give them some time , Remember the world is still getting use to dealing with this virus.
    jord001 and Ronald art like this.
  14. Shliosas

    Shliosas Young Tutorling

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    oh was not aware of that ! :( sorry to hear.i guess i have to park sotar fro some time
  15. mike k

    mike k Spider Splatterer

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    Turn the pressure up higher and see if water or cleaning solution comes out, if it does then there might be a problem with nozzle and nozzle cap, and that would be the reason it won't spray at "normal" pressure the needle pertrudes from the back of the brush so maybe due to shipping it rocked back and fourth and jammed the nozzle up
    jord001 likes this.

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