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Discussion in 'Retailer Shout-outs' started by bogie, Feb 11, 2021.


  1. bogie

    bogie Double Actioner

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    Here a few weeks ago I placed in order for quiet a few 16oz wicked paints from Coast. I opened the Burnt Orange and it smelled horrible! I mean really stunk up the house.
    So I called Coast and it was suggested I call Createx themselves.
    I did and they confirmed that the batch was indeed bad. Now here is the kicker...the lady that called me back asked me what size bottle it was and what my address was. That was it! A few days later I got more than just the replacement bottle.

    Thank you Createx!

    Now, on a side not, I am not too sure just how honest of a person I am, if it had been a Black or White color instead of burnt orange....I might have told the lady...IT WAS A GALLON! lol

    Again thank you Createx!
    somewhereman, SiRoxx, JackEb and 2 others like this.
  2. AndreZA

    AndreZA Love this place! Forum Supporter Very Likeable!

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    Don't keep us hanging, what else did you get.
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  3. JackEb

    JackEb The Dragon Hunter Staff Member Admin

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    I was thinking it was a larger size of what was ‘bad’ now you’ve got me wondering if he got some additional goodies :)

    @bogie I’m glad Createx looked after you :)
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  4. AndreZA

    AndreZA Love this place! Forum Supporter Very Likeable!

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    This is what I want to know.
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  5. SiRoxx

    SiRoxx Party Boy UK Style Staff Member Mod Very Likeable!

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    Always good to hear. I’ve never had any problem getting replacements from Createx. They do seem to stand by their product and make sure users are happy if there is an issue.


    Sent from my iPhone using Tapatalk
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  6. bogie

    bogie Double Actioner

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    Lol well along with the replacement color, I got a 16oz bottle of Wicked Burnt Umber. and 2oz bottle of each of the clear coats and a 2oz bottle of reducer.
  7. JackEb

    JackEb The Dragon Hunter Staff Member Admin

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    NICE !!
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